I. Service Provider

CÔNG TY TNHH DẤU ẤN SHOW
Tax Code: 0318711301
Address: 6 Nguyen Sieu Street, Sai Gon Ward, Ho Chi Minh City, Viet Nam
Website: https://chaoshow.vn
Email: info@chaoshow.vn
Hotline: +84 869 030 473

In these policies, DAU AN SHOW COMPANY LIMITED is referred to as “CHÀO SHOW”, “we”, “us” or “our”.

II. Scope

These Terms & Conditions apply to all customers making a reservation, completing payment and using services at CHÀO SHOW through the official website or official reservation channels.

By completing a reservation, the customer confirms that they have read, understood and agreed to the applicable Terms, Policies and Regulations published on the website.

III. Reservation Process

Customers may make a reservation by:

1. Selecting the program, date and number of guests.

2. Providing contact information.

3. Reviewing the reservation details.

4. Selecting an available payment method.

5. Completing payment.

6. Receiving a Reservation Confirmation Email from CHÀO SHOW.

Customers are responsible for checking the information in the confirmation email.

IV. Reservation Confirmation

After successful payment and confirmation of the order, CHÀO SHOW will send a confirmation email containing the information required for the reservation.

The confirmation may include:

• Customer name;

• Email address;

• Phone number;

• Date of service;

• Number of guests;

• Reserved seating information;

• Program information;

• Order ID;

• Other relevant reservation information.

CHÀO SHOW does not use QR Codes for reservation confirmation or check-in.

V. Check-in

Upon arrival, customers should provide:

• The Reservation Confirmation Email; and/or

• The Order ID.

CHÀO SHOW staff will verify the reservation in the system before admitting and serving the customer.

Customers are advised to keep their confirmation email until their experience at CHÀO SHOW has been completed.

VI. Customer Information

Customers are responsible for providing accurate information.

CHÀO SHOW is not responsible for issues caused by incorrect or incomplete information, including incorrect email addresses, phone numbers or reservation details.

If the confirmation email has not been received, customers should check their Spam, Junk or Promotions folders and contact CHÀO SHOW for assistance.

VII. Prices and Payment

Prices are displayed on the website at the time of reservation.

The displayed price may include the services, food and program experience specified for the selected reservation.

Customers are responsible for reviewing the total amount before completing payment.

VIII. Service Regulations

Customers must comply with CHÀO SHOW’s regulations regarding safety, conduct, property, photography, filming, recording and other requirements applicable to the program.

CHÀO SHOW may refuse service or ask a customer to leave if their conduct seriously affects safety, property, staff or other guests’ experience.

IX. CHÀO SHOW’s Responsibilities

CHÀO SHOW will provide the service in accordance with the information published at the time of reservation.

If there are material changes to the program schedule, content or service conditions, CHÀO SHOW will notify customers using the contact information provided during the reservation where appropriate.

X. Customer Responsibilities

Customers are responsible for:

• Providing accurate information;

• Completing payment;

• Checking the confirmation email;

• Keeping the Order ID;

• Arriving at the appropriate time;

• Complying with CHÀO SHOW regulations.

XI. Amendments

CHÀO SHOW may update these Terms & Conditions when necessary to reflect changes in its operations or applicable laws.

The version published on the website at the time of reservation will generally apply to that transaction, unless otherwise required by law.