Customers may submit complaints via:

Email: info@chaoshow.vn
Hotline: +84 869 030 473

Customers should provide their name, reservation contact information, Order ID, details of the complaint and relevant supporting information where available.

CHÀO SHOW will review the complaint and may contact the customer for additional information.

CHÀO SHOW prioritizes resolving complaints through direct communication, good faith and cooperation.

If a dispute cannot be resolved through negotiation, the parties may pursue other dispute resolution methods in accordance with Vietnamese law.

CHÀO SHOW is committed to handling complaints fairly, protecting customer information and providing an appropriate resolution based on the circumstances and applicable law.